Posts published during February, 2009

A music distribution business model may emerge that is both profitable and fair for creators, users, and creator-users. Distributors, record labels, and the public are in dialogue through market forces. Through confrontation and adaptation, a price and distribution model for music files suitable for the current technological context could be determined. In this post, I will examine current and projected music distribution models, and weigh in on their potential for success.

First, let’s think about why it is difficult to figure out a price for music files. The current price for a music file on the distribution sites carrying tracks owned by the major record labels is $0.89-$0.99 (amazon.com, itunes). The continuing use of free, peer-to-peer file sharing networks to download copyrighted music is a testament to the fact that many music listeners think that the per file cost of music is too high. Copyright holders respond by attempting to stop users from using free P2P clients, through direct litigation against free P2P client sources and individual users. This political and legal battle goes on outside of the direct market for music, which limits the effect it can have on market price.

However, in modifying music user expectations, the presence of P2P clients has directly influenced the development of for profit music distribution models. Music users know music can be distributed for free, so they won’t accept high prices. Music users also have higher expectations for quality, and they reflect those expectations with their purchase patterns. Music user quality and price expectations were doubtless responsible for itunes’ recent decision to offer DRM-free files and to change its price structure.

The most successful alternative distribution models will incorporate what users found appealing about P2P clients, affordability and community, while compensating artists. Many admitted users of P2P filesharing networks admit that artists ought be compensated for music files, but argue that paid distribution options are inflexible, overpriced, as well as inferior to the best P2P clients. There is no lack of support for a business model that compensates artists at a reasonable market price. Nearly 70% of respondents to an online Wired survey claim they would pay $10 for unlimited music downloading every month. It is likely that many will resist purchasing music until a reasonably priced model emerges.

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In true Yale/college student form, I sat down on the couch in front of my laptop to write this blog post while snacking on a bag of salty crunchy potato-chip-like veggies.  I attribute this approach to Yalies and the whole collegiate bunch for several reasons.   First, I was lounging on a couch, wearing sweatpants.  Second, I was on a dented, scratched, six-month-old laptop.  Third, I was eating something vaguely resembling junkfood inbetween meals and spilling crumbs all over my keyboard.   Fourth (most important and indicative of the signature Eli style and flair), I was inspired by the chip-clip I had put on the bag.  I had received it at the beginning of the year, at some point between attending an anti-filesharing Harry Potter-themed propaganda movie screening and learning to work a washing machine.  I hadn’t noticed the writing on it until just then, and began to wonder what would happen if I didn’t follow the kind suggestion supplied by my chip-clip.  What if I did share files?  Who’s fault would it be?  I checked out the website, which instructed me to avoid p2p file-sharing.  Apparently Yale is designated as an ISP under the DMCA, so they can take advantage of the legally provided safe harbors.  Looks like I’d be the only one getting into trouble for illegally sharing copyrighted works…but then again, what about the means by which I shared those files?  I’m not the most tech-savvy person out there–I don’t know any programming languages, I didn’t know that Mozilla Firefox had add-ons until last week, and I certainly wouldn’t be able to share files without the help of a user-friendly filesharing program.  After some scouting around, I discovered secondary liability.  Looks like I might be able to implicate an accomplice.100_1960

This is my bag of veggie straws (which are pretty good, if you ignore the fact that they’re rectangular tubes of unidentifiable veggie-like substance) and the thought-provoking chip clip in front of a poster in my suite.

Secondary liability is a high-stakes version of the blame game that I played in gradeschool, i.e. “I broke the cookiejar because my brother pushed me into it…but I knew the cookies would fall out if that happened.”  Whichever way you try to parse out the blame, you still have the same end result: a herd of eight year olds scrambling through this open source on the classroom floor to nab a bite of chocolate chip or oatmeal raisin without permission.   Very simply put, programs that allow users to swap files are the siblings of the digital realm.  They provide the means by which millions of individuals worldwide are able to connect to each other over the internet and share what they have.  In this case, the kid-to-kid treat sharing roughly translates into peer-to-peer filesharing.  Continuing the metaphor, secondary liability would be the fifty lines of “I will not push other people or break any other classroom rules” that your teacher assigns to the guilty party who didn’t directly break the jar.  Your teacher, the plaintiff, must then decide which kind of secondary liability she is calling the offense.  There are two kinds of secondary liability as defined by the courts (not the Copyright Act): vicarious liability and contributory liability.  Vicarious liability applies to superiors who take responsibility for the actions of those who they oversee.  This instance would get you and your brother grounded for a week, because your mom would have an assignment for her parent-teacher conference.  In the real world, this kind of liability also applies to employers who are culpable for the wrongdoings of their employees.  Contributory liability lays blame on an individual who is aware of, facilitates, or helps the offensive action occur.  This liability is linked to the larger body of tort law, which addresses how to get compensation for harmful actions that did not involve a contractual agreement.  Contributory liability is commonly linked to the developers of software that can be used for filesharing, and would probably, in the cookiejar application, involve your brother working on his cursive.

The DMCA provides numerous safe havens for ISPs from liability charges, so they’re off the hook, provided that they comply with DMCA requirements.   Software program creators, however, are in a different boat.  They are not (as Viacom is arguing in its current case against YouTube) ISPs, and thus are not protected by the DMCA’s safe harbors.

Are the people responsible for file sharing software programs at risk for secondary liability blame for  infringement when their product’s users share copyrighted files through their creation?  So far, this seems to be a possibility.  However, the recent proceedings in The Pirate Bay trial may set an international precedent.  In this ongoing case, the International Federation of Phonographic Industries (basically the equivalent of a worldwide RIAA) is suing the Pirate Bay (a notorious international BitTorrent tracker based in Sweden) for copyright infringement.  The Wired Threat Level Blog says that, during their courtroom questionings, Gottfrid Svartholm Warg and Fredrik Neij, two of the Pirate Bay defendants,  “stuck to the story that the sole purpose of The Pirate Bay is to let internet users transmit whatever material they want.”  Pirate Bay has a shot at winning (the plaintiffs have already dropped half of the charges), and if they do, it would place the blame on users for swapping files illegally.  Previous cases involving filesharing software, such as Napster and Grokster, have been ruled against the online facilitators.  However, the Pirate Bay is breaking new ground in its magnitude and international scope.  I guess I’ll have to wait and see if I can partake in filesharing without being the only one who gets punished.

I think that it is preposterous to blame software providers for illegal actions taken by users of their software.  There are numerous situations with other products where people can use legal means to achieve illegal ends, yet those means are still available on the market.  For example, cars are readily available to anyone who wants to purchase one (or to anyone who will take one, in the case of mammoth SUVs in this economy), but can be used to illegally smuggle immigrants into the country.  I realize that the example is quite exaggerated, but the point still stands.  If I share files, I am the one sharing files.  My internet service provider is providing internet, my filesharing program is facilitating filesharing, and I am the only one choosing which files to share.  I know that this seems rather obvious and straightforward, but perhaps it’s the point that needs to be made.  In filesharing, the people clicking “download” are the ones who make the conscious decision to violate copyright.  If I choose to share files  against the advice of my chip-clip, I shouldn’t have the software designers behind my computer programs dragged down with me.

Dr. Horrible Sing Along Blog - Promo Poster

 

As time passes and new technology develops, law must also change to take into account the dynamic conditions it regulates. As was seen in the Sony v. Universal (1984) case, each generation of new technology brings up new legal questions. Recently, the proliferation of P2P networks, from Napster and Grokster to Bit Torrent and ISO Hunt, has raised numerous questions about the concept of copyright, the “fair use” of copyrighted works, and how they are “shared” in the 21st century. Stemming from these questions, numerous lawsuits have been brought to court challenging P2P networks and demanding secondary liability from the providers hosting content and giving access to those sharing it. In addition, the individuals themselves who knowingly (or in some cases unknowingly) share copyrighted works are pursued with legal action.

In thinking of possible solutions between copyright holders (usually large corporations) and individual content users, are lawsuits really the best way to move forward? With the worldwide economy in shambles, paying exorbitant attorney and court fees on top of spending an inordinate amount of time on any given case does not seem like an efficient use of either side’s resources. In fact, legal action on the part of corporations might have far reaching negative effects on the sales of said entity, as individual consumers may get turned off by a company’s authoritarian stance on copyright. Beyond this hypothetical, however, there are bankable incentives to embrace new technologies. The Sony v. Universal decision allowed for the creation of the VHS market, which eventually became the DVD market, from which media companies are greatly profiting. While DVD, and now Blue Ray, sales have recently declined, they still reached an astounding $29 billion in 2008. This crucial market would not have existed without the landmark decision made by the Supreme Court in 1984.

Like most market leaders, the major players in the entertainment industry are hesitant to change. But, as they have in the past, change they must. The old models of hundreds of millions of CDs sold, hundred-million dollar ticket receipts from blockbuster movies, and primetime television with expensive ad slots are out-of-date. Consumer preferences are clearly changing over time in light of technological advancement and the entertainment industry should find ways to adapt to these shifting consumer expectations.

While there has been much opposition to change, the entertainment industry has begrudgingly adapted. The music and movie industries were eventually wooed by Apple’s iTunes to fend off revenue loses to unrestricted P2P sites. While traditional revenue streams are indeed shrinking, iTunes sales were up to an unprecedented $3.34 billion in 2008. As mentioned before, movie studios eventually embraced the Sony v. Universal decision and found innovative ways to tap into a new market, examples including DVDs jammed with exclusive extras and low-budget sequels released direct-to-DVD. iTunes and the DVD/Blue Ray market, affecting the major music industry (RIAA) and film industry (MPAA) groups who have fought against technologies such as P2P, have brought in a combined $32.34 billion in 2008. Movie theater ticket sales totaled $9.6 billion and CD sales were approximately $4.6 billion (assuming a price of $10 per CD) making their combined total $15.2 billion in 2008. Even though profits from traditional revenue streams have dipped, the new markets afforded by technological innovation bring in more than double the revenue of these traditional markets. It is important to realize that not all of this money goes directly to music or film industry content-producers, but the difference in scale is hard to ignore.

Critics of P2P frequently mention the direct negative effect and market competition of such sharing, yet this is not always the case. For example, one of the main sources of revenue for artists is live concerts. Live performances do not compete with downloaded and prerecorded content. To the contrary, fans may decide to buy a ticket to an artist’s show after listening to their P2P downloaded performance. Ticket sales, totaling over $4.2 billion in 2008, are still robust and, for the music industry, adds to CD sales and royalties from iTunes downloads.

But instead of fighting consumer trends, why not try to find new ways to monetize these new preferences by adapting content distribution models? The television industry has done just that with some innovative solutions that deserve credit. T.V. episodes are now available online from most major networks, a major example of which is Hulu (a site developed by NBC). Content is easily available in streaming, high quality. And it’s legal. By considering consumer preferences, television studios such as NBC have outdated the need to download files with unreliable quantity and the threat of virus infection from underground P2P sites. There is now no need to spend 10 hours downloading a grainy episode of >Lost which, you learn after downloading it, is disappointingly dubbed in French. ABC has also developed a site like Hulu with HD episodes of its show, such as Lost, available to stream within seconds.

This new development gives viewers access to content for free and they are able to view their favorite show whenever fits their schedule. Everyone wins as the television studios benefit from online ad revenues. Despite the change, traditional television advertising in the U.S. is projected to grow from its 2007 level of $43.2 billion in the coming years. This revenue will only be added to by online advertising sales tied to programming on sites like Hulu.

Ratings are also a concern for the television industry which uses them to price and sell ads. This need does not pose a problem, however, as Nielsen (the definitive producer of rankings for the industry) now ranks online television viewership. Shows like Gossip Girl (which, as an aside, prominently features Yale in its storyline) have survived cancellation fears because of these new online rankings, which are becoming increasingly influential.

Another promising solution has been a reduction in industry production costs tied to an understanding that content created will not necessarily bring in the same revenue it has in the past. A landmark example of this trend came out of adaptation to industry realities, albeit in a different setting. Joss Whedon of Buffy fame scaled-down his production of Doctor Horrible’s Sing Along Blog due to the realities of the union strikes in Hollywood. In spite of its low production costs, Whedon’s “Sing Along Blog” received positive reviews and, despite being available for free on Hulu, was ranked #1 on the iTunes download charts after its release. By spending less time and fewer resources on production, talented people can make quality content on a shoe-string budget that delivers results. While poor content will not be profitable, there will be a trend towards “better” content, as determined by the “votes” of consumers cast by what they choose to watch and buy. Production values may decrease, but this could be seen as a positive as it equals the playing field by lowering barriers to entry and necessitates innovative means of production on a tight budget. The cream will rise to the top and, at least ideally, everyone benefits. While entrenched industry players might be opposed to these “democratic” changes, this shift will incentivize creativity and quality entertainment which, in essence, are the core values behind the idea of copyright and its protection in the first place.

While it is unclear how the connection between the entertainment industry and new content distributors such as P2P networks will develop, this relationship must change one way or another. If it becomes increasingly negative, the interaction will be overwhelmingly unpleasant for both sides resulting in high costs for all parties involved and, ultimately, a waste of time and energy resulting in limitations that will stifle creativity. If, however, there is a consensus to find ways to move forward, the issues raised by P2P networks, and the resulting shift in entertainment industry norms and models, could mark a promising new beginning.

Hulu

Most of you probably know about Hulu, but for those of you that haven’t heard of it, check it out!

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Hyping the Hype Machine

(Photo courtesy of The Hype Machine)

(Photo courtesy of The Hype Machine)

I was first introduced to The Hype Machine by a music collecting, risk averse friend who assured me that this was the only legal way to get free music. Unlike traditional P2P services, in which individual computers connect to each other directly in order to swap files, Hype Machine is a blog aggregator. Basically, Hype Machine’s software scours the net for music blogs, especially those hosting MP3’s. Users can then search Hype Machine for particular artists or songs, or they can use the site to check out what’s currently popular. The site maintains a compound RSS feed of blogged tracks, so visitors can listen to songs streaming on the website, visit the original posts on the various music blogs that Hype Machine aggregates (where the songs can often be downloaded directly from the blogs), or travel to Amazon or ITunes where they can buy the songs they’re listening to.

In effect, the entire internet becomes a kind of P2P network. And unlike traditional P2P software, record companies can’t easily track who’s listening to what. Napster, Kazaa and Pirates Bay were for chumps, my friend told me – this was the future of music online.

Of course, things turned out to be a bit more complicated than that. Hype Machine might be legal, but then again it might not. It’s one of many descendants of the original P2P services that operate in a legal gray area. Its creators have learned from the mistakes of Grokster, Kazaa, and others, and they take great pains to emphasize that the site is not intended to encourage infringement. Users are constantly told to legally purchase the songs they listen to, and the site’s legal disclaimer insists that its creators “can’t be responsible for what people post on their blogs.” The site’s creators are also quick to point out that they make most of their revenue from users who follow links on the site to ITunes or Amazon to purchase music (they receive 5% of all such sales).

But the site does not only point users towards blogs. In order for Hype Machine to make the songs available on the site, it mirrors the MP3’s passing through, makes copies, and then puts them online at URL’s of its own. This is the only reasonable way to allow large numbers of users to listen to the songs without overwhelming the hosting blog or running up a massive ISP bill for them. To minimize legal trouble, Hype Machine hides the files at URL’s that are never made public. This way users cannot simply download the MP3’s to their computers via Hype Machine’s servers.

Lately, though, creative programmers have been writing scripts that allow users to find the URL’s where tracks are hidden and download them to their own computers. One blogger created such a script and posted it, only to remove it the next day at the request of Hype Machine’s founder, who feared legal repercussions. Other scripts have since been written, and efforts by Hype Machine to block such programs have had limited success.

It seems unlikely that the ability to download tracks, as opposed to merely stream them, would significantly impact the legal status of the site. But a good faith effort to prevent such downloading might show an absence of infringing intent (something that is vital in the aftermath of the Supreme Court’s decision in the Grokster case). And it might prevent lawsuits by convincing copyright holders that the website is merely providing free advertisement, rather than cutting them out of a market.

Still, there are significant reasons to worry about Hype Machine’s future. Presumably, Hype Machine hopes for safe harbor under Section 512 of the DMCA. In their copyright notice they inform readers that copyright holders may follow the procedures outlined in Section 512 and notify the site’s creators, who will remove offending links. But critics may argue that the site actively seeks out music (much of it copyrighted), mirrors it, and stores it on its server, rather than merely acting as a gatekeeper and allowing users to upload content themselves.

Certainly, if Viacom’s pending action against YouTube is successful, there is no reason to believe that Hype Machine would fare better. Like YouTube, Hype Machine responds to chilling notices but does not employ software to block copyrighted material. Its popularity as a site is due in no small part to the presence of infringing material, and it does not seem to have a policy of terminating infringing users.

For now, Hype Machine provides a valuable service to thousands of users, allowing them to discover new music, read about artists they enjoy, and even download files that they would otherwise have to pay for. So use it while you can – it may not be around forever.

Obviously, the biggest issue in the news right now is The Pirate Bay, and their ongoing trial in Sweden.  But I’ll leave that topic for someone else, and instead offer up my thoughts on Grokster’s aftermath, and the way Grokster prompted the RIAA to respond with its gigantic lawsuit campaign.

Exposition: Everyone’s already aware of the RIAA’s gigantic legal campaign, I think.  But in case somebody isn’t, the Recording Industry Association of America sued approximately 30,000 individuals for copyright infringement based on their use of P2P software.  It built a gigantic legal machine and targeted consumers with limited ability to fight back.  The vast majority of the RIAA’s victims either settled or agreed to a “pre-settlement letter”, with only one case (Capitol v. Thomas) actually making it all the way to a trial (currently headed for a retrial based on faulty jury instructions).  Just last December, the RIAA made the surprise announcement that it had already ceased filing new lawsuits, though that claim should probably be taken with a grain of salt, considering they lied about it at the time.

The facts of their campaign are mostly well-established at this point, and probably everyone reading this blog has read plenty about it before.

A lot of people have praised the MGM v. Grokster decision for its fairness; the Court found a way to hold Grokster and Streamcast liable for inducing their users to commit copyright infringement without having to decide whether P2P itself was illegal.  The Court specifically shied away from that, not wanting to stifle emerging technologies; but there was significant evidence that both companies knew their products were primarily used for infringement, and actively relied on that infringing activity to generate the bulk of their profits (through advertising).  I like the decision, myself.  I think they were right in holding the companies liable, and very appropriately left a lot of issues ambiguous.

People complained because the lines of inducement were blurry, but the significance was that the Court focused on inducement and not on the substantiality issue of Sony v. Universal (i.e., the Betamax case).  The door was left open that other P2P software could still be legal, as long as the owners didn’t attempt to induce copyright infringement.  Perhaps just as importantly, the case took a few years to litigate: in that time, file-sharing applications blossomed.  The Gnutella network spread like wildfire, with dozens of clients being released; the eDonkey network did the same, and torrent sites popped up on servers all over the world.  The Grokster decision meant that if the RIAA decided to sue the companies backing these services, they wouldn’t be guaranteed victory, even as file-sharing clients multiplied like rabbits.

Except, by this point, the industry had built up a considerable amount of inertia pushing it towards legal action.  And when Grokster made it clear that legal action against companies wouldn’t be effective, the RIAA’s lawyers had to go somewhere.  The point of logic to consider is why the industry was so hell-bent on pursuing legal remedies; from an outsider’s perspective, it looks like nobody stopped to consider the option of how to adapt their business models to new technologies.  I can’t second-guess this; it seems obvious to me, but I’m sure that whoever made the decision had reasons.  Not necessarily good ones, but some kind of reasons.

These days, the industry’s changing its tactics; Amazon and iTunes have pushed them to offer DRM-free mp3 sales, they’ve made headway on getting agreements with ISPs on implementing three-strikes (and similar) policies, and there are still a few high-profile secondary liability cases being pursued (*cough* The Pirate Bay *cough*).  But the Grokster decision is still the dominant influence on the shape of p2p today, and on Big Content’s ongoing struggle to deal with it.

image from modernhumorist.com

image from modernhumorist.com

courtesy of lessig.org

(courtesy of lessig.org)

In the midst of this ideological battle between copyright owners (who, naturally, want to protect their content) and the users (who want increased access), the gatekeepers are often thought to be mere middlemen. Legally, they are just that: by complying with the safe harbor regulations, internet service providers and content hosts absolve themselves from any responsibility. However, despite being legally innocent, do companies have a civic responsibility to do more?

The unfortunate reality of the situation is that many companies – like eBay, as Brian mentioned below – still have little to gain and lots to lose from defending the rights of their users. eBay’s VeRO program is one of a number of legal safeguards across the industry that protects the content hosts against any possible legal risk; YouTube’s content identification program serves a similar purpose, and has faced similar criticisms, most recently by the E.F.F.

That announcement, in which the E.F.F. stated their intent to pursue legal action in defense of fair use, is not the first of its kind: the McCain-Palin campaign, among others, brought up the same issue during last year’s election. After seeing a number of videos taken down due to alleged copyright restrictions, the campaign sent a letter to YouTube, noting that several “overreaching copyright claims have resulted in the removal of non-infringing videos from YouTube, thus silencing political speech.” The videos in question, which included “fewer than ten seconds of footage from news broadcasts in campaign ads or videos, as a basis for commentary on the issues presented in the news reports”, were called “paridigmatic examples of fair use” by the campaign. McCain suggested that some sort of review process would “provide enormous benefit” to the protection of First Amendment rights. (You can see the full letter at Lawrence Lessig’s site).

YouTube’s response was a resounding no. Part of their objections addressed McCain’s solution to the problem: perhaps unsurprisingly, he politicized his solution by suggesting that YouTube alleviate their logistical burdens by only reviewing videos related to the campaign. (As YouTube Chief Councel Zahavah Levine noted, “We try to be careful not to favor one category of content on our site over others, and to treat all of our users fairly, regardless of whether they are an individual, a large corporation, or a candidate for public office.”)

More importantly, though, the remainder of Youtube’s response perfectly illustrates the shortcomings of the current implementation of the DMCA. Levine noted that “Lawyers and judges constantly disagree about what does and does not constitute fair use. No number of lawyers could possibly determine with a reasonable level of certainty whether all the videos for which we receive disputed takedown notices qualify as fair use.” Thus, any sort of internal evaluation of legal risk would pose some danger to the site’s safe-haven status. “When two parties disagree,” writes Levine, “we are simply not in a position to verify the veracity of either party’s claims.” A judge’s 2008 ruling requiring that content owners consider fair use before sending takedown notices should help the situation, but (expensive) legal counsel is still all-but required to countersue. With the DMCA the way it is, companies will continue to be relucant to pick a side in the fight between copyright owners and users; without any sort of incentive to do otherwise, it’s far safer to succumb to the abuse of the DMCA takedown notices than to risk legal retribution by refusing.

Perhaps with the resources and inclination to properly persue legal action (and without partisanship obscuring the issue), the EFF will have more luck promoting fair use.

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Gatekeeping Hits Close to Home

During my first semester here at Yale, I received an email that Yale Student Computing was looking for more students in Silliman College to be Computing Assistants. I thought it could be a fun and flexible job, so I applied and was accepted for the job. Since then, our division has changed from Student Computing to the Student Technology Collaborative (with the unfortunate acronym of STC) and we are now Student Techs. I am still an ST now, even three years later.

I know many of you in this class are STs, but for those of you who aren’t, let me give a brief overview of some of our roles. The position really entails two separate, yet equally important jobs. First, we repair students’ computers in our respective colleges, which is vital but not particularly relevant to this class. The other function we perform is supervising the public computing clusters in Bass Library, Connecticut Hall, and Dunham Labs. That is where we are on the front lines of Yale University’s gatekeeping operations. Read the rest of this entry »

Courtesy of rickdrew.com

 

 

Earlier today, I was reading a post on Professor Lessig’s blog about a new law in New Zealand that compels ISPs to terminate someone’s internet service if they are simply accused of copyright infringement. Though I have long followed the issues surrounding warrantless wiretapping and other national security-related breaches of civil liberties, I took solace in the fact that we live in a country where our innocence is presumed until we are otherwise proven guilty.   Or so I thought…

Just as online video services like Youtube have developed a notification mechanism to be eligible for the Safe Harbor protection from secondary copyright infringement charges, eBay has been using a similar procedure since 1997—a year before the DMCA was enacted.

eBay’s Verified Rights Owner, or VeRO, program allows copyrights holders to notify eBay that an item or listing infringes on a copyright they hold. Without requiring copyright holders to explain the alleged violations they claim to have observed, eBay will promptly remove the listings in question.  Rights holders are essentially “deputized” and can have any listing removed; by eBay’s own admission, “eBay cannot be an expert in your intellectual property rights in over 25,000 categories, and cannot verify that sellers have the right to sell the millions of items they post on eBay each day, we need your help in identifying listings which do not appear on their face to infringe your rights.”  Perhaps this should come as no surprise, airing on the side of overreaching is more prudent for eBay since the DCMA explicitly states that the Safe Harbor immunity only applies if the online service provider “responds expeditiously to remove, or disable access to, the material that is claimed to be infringing or to be the subject of infringing activity.”

There are certainly circumstances in which a company could legitimately claim copyright infringement. If, for example, a copy of Photoshop were being sold with a picture of an installation CD that was obviously counterfeit, Adobe could file a good faith notification that a pirated copy of its software was being offered on the site. However, amount of power granted to VeRO member leaves the system very prone to abuse.

Companies ranging from high-end electronics-manufactures to the Church of Scientology are allegedly using VeRO to suppress a secondary market for their goods and to squash competition. While there is a counter-notification procedure, as mandated by the DMCA, according to one eBay guide , members wishing to protest their takedown need to undergo an obfuscated process by which they virtually need to “pry it [a counternotice] out of eBays hands.  That is tough, eBay doesn’t seem to want to get involved in the counternotice process [sic] .” Furthermore, if the rights holder claims that it is a trademark, not a copyright, that is being infringed upon,  eBay will “refuse to forward the counternotice at all”.  Scott Pilutnik, an IP lawyer has likened VeRO to a fox having “little incentive to act prudently while guarding the henhouse”.

The process of notifying eBay that an item is infringing is remarkably easy. All a company needs to do is fax this very simple form. After the first complaint is filed by fax, companies are given an e-mail address to speed up the execution of subsequent claims. Unfortunately, this has led to people or groups—who are not copyright holders—using the VeRO process to have competitor’s auctions taken down).  While eBay claims to have no tolerance for anti-competitive use of VeRO, just a quick glance at the form will reveal that filing a fraudulent notification would not be very difficult. As one blogger writes, all one needs to do is:

“1 – Purchase a prepaid cell phone with cash at any 7-11. 


2 – Download the VeRO application/complaint form here. 


3 – Sign up for a dead end email address (yahoo, gmail etc). 


4 – Fill out the form and fax it to eBay (use a fax not at your home) 

eBay will call the phone the first time you use the VeRO against someone, so never give the number to anyone and always answer it with your ‘Company Name’.”

The sheer amount of time involved and the often-frightening prospect of making statements under penalty of perjury and being embroiled in litigation—particularly against behemoth corporations—serve as deterrent to fighting the takedowns. Just look at how intimidating the counter-notice procedure is compared to the infringement claim form. Especially considering the sheer number of people whose businesses are centered around their sales on eBay, having listings taken down could be financially perilous and leave one feeling like Joseph K. in Kafka’s The Trial. Just three notifications by a VeRO member can result in suspension or termination of an eBay account and infringement claims—even if there is a successful counter-notice—remain on account holder’s record. This is beginning to sound more and more like the law in New Zealand that made me so outraged.

Even though part (f) of section 512 of the DMCA clearly stipulates the consequences of misrepresenting an infringement claim, I have yet to hear of anyone being punished for a false accusation through the VeRO program. This is especially disconcerting when a study spearheaded by the Director of the Intellectual Property Clinic at USC found that:

Thirty percent of notices demanded takedown for claims that presented an obvious question for a court (a clear fair use argument, complaints about uncopyrightable material, and the like);

In addition, we found some interesting patterns that do not, by themselves, indicate concern, but which are of concern when combined with the fact that one third of the notices depended on questionable claims:

Over half-57%-of notices sent to Google to demand removal of links in the index were sent by businesses targeting apparent competitors.

Check out some of the VeRO horror stories at http://www.auctionbytes.com/forum/phpBB/viewforum.php?f=35-.

It is clear that VeRO must be changed to take the rights of sellers into greater consideration. However, until the DMCA is modified, it is doubtful that eBay would make any changes as doing so could make it liable for copyright and other types of IP infringement while the status-quo entitles it to safe harbor protection, albeit while subjecting sellers to a convoluted process.

The short answer is they don’t do anything. Except send back snarky replies.

Photo Courtesy of Wikipedia

Photo Courtesy of Wikipedia

If you’d like a good laugh, head over to The Pirate Bay’s legal threats page. For anyone who doesn’t know, The Pirate Bay is a Swedish website which tracks various torrents, many of which allow one to download copyrighted content (a good basic summary can be found here on Wikipedia).  While those who run The Pirate Bay are actually currently on trial (that’s another story, however),  they clearly haven’t been deterred by legal threats in the past. Judging from their legal threats page (linked to earlier), it would seem they actually enjoy getting–and subsequently ignoring–takedown letters.

Most of the letters seem to be in the format required by the DMCA (Digital Millennium Copyright Act), which protects those who host websites from liability for hosting copyrighted content provided that, among other things, they respond to takedown notices from copyright holders by removing the potentially copyrighted material in question. A fair number of them mention the DMCA, and some the specific section that creates the takedown system, § 512. Take this excerpt from this letter (great URL, btw) to The Pirate Bay from Microsoft:

This letter serves as notification under the Digital Millennium Copyright
Act, 17 U.S.C. § 512, or equivalent notice provisions of your local law,
that content currently residing within your computer system infringes on the
copyrights of Microsoft Corporation.

It seems, however, that the DMCA, being U.S. Federal Law, doesn’t really apply outside of the U.S., and, at least according to The Pirate Bay, there isn’t a Swedish equivalent. They point this out to in their response to another takedown notice (this one from Dreamworks claiming Pirate Bay was infringing on their copyright of Shrek 2):

As you may or may not be aware, Sweden is not a state in the United States
of America. Sweden is a country in northern Europe.
Unless you figured it out by now, US law does not apply here.
For your information, no Swedish law is being violated.

I’d love to post more of that particular response,  but parts of it are somewhat vulgar, and I don’t want to offend anyone. That said, it’s pretty funny, and I suggest reading it if you’re not easily offended.

These takedown notices and the way in which The Pirate Bay responds to them illustrate an interesting point about the DMCA, namely that it is inherently somewhat limited in scope. Despite the many complaints people have about the DMCA, it does a remarkable job of protecting the interests of copyright holders while still allowing the internet to flourish (Fairly recently, Wired, of all magazines, actually published an article praising the DMCA, particularly the takedown system created by § 512, as “the law that saved the web.” I highly recommend reading it.)  What Pirate Bay’s legal threats page illustrates, however, is that the DMCA–or, for that matter, any U.S. Federal law–may only protect copyright holders from infringement by other actors in U.S. While I’m by no means an expert in either copyright or international law, my intuition leads me to believe that The Pirate Bay is correct in asserting it isn’t bound by U.S. law, unless there are treaties that make it so in this particular case. Given the internet’s inherently global nature, the fact that members of one country are not bound by others’ copyright law is a potentially huge hole in any single nation’s attempt to make copyright law applicable to the digital era.

Can (or, for that matter, should) this loophole be closed? One could imagine a treaty that acted as an international version of the DMCA, but I believe that would take far too much international cooperation to be at all likely. Alternately, the U.S. could pressure countries like Sweden into changing its copyright laws, but that’s unlikey to work. As this blog post suggest, Swedes don’t seem to like the idea of other nations influencing their laws. Furthermore, lenient copyright law seems to be the norm in Sweden: they’ve even got a political party known as the Pirate Party. Besides, as this excerpt from Pirate Bay’s response to a takedown notice indicates, at least some people (e.g., those at The Pirate Bay), like Sweden’s copyright laws the way they are:

Unlike certain other countries, such as the one you're in, we have
sane copyright laws here. But we also have polar bears roaming the
streets and attacking people :-( .

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James Boyle and/vs. Amazon Kindle 2

This?:

This week, the rollout of the Amazon Kindle 2 provides fresh fodder for the debate over intellectual property, copyright infringement and digital business models in the book publishing industry. Although it was just two years ago when Professor James Boyle resigned electronic books to a sampling tool role as the hassle of reading books on a screen were too painful for most, the latest improvements in memory, battery life, e-Ink and e-Paper technology displays for the new Kindle may hold his feet to the fire.

Indeed, it was because books were more easily read on paper that Boyle claimed e-Books were fantastic ways for the small, marginal or up-and-coming author to gain exposure and scale, knowing that hooked readers would put down the sample and go out and purchase the hardcopy. On the other hand, classy and established writers like John Grisham and Danielle Steel would scorn free downloading, digital distribution, Creative Commons licenses and “copy-friendly” business models for fear of cannibalizing paper and hardback sales. But now, with the development of improved e-Book readers like the Kindle 2, the advantages and disadvantages of digital books have become fuzzier.

Kindle 2 books are not yet free. It costs $9.99 to download and store a full book on your Kindle account (your collection can be accessed from another kindle). Still, they are certainly cheaper than hardbacks, and with services like Google Book Search, which uses optical character recognition to scan and digitize written text, as well as copycats and existing P2P destinations, who knows how long it will be before users will find ways to upload free content onto Kindles or for cheaper, more accessible readers to make it to market.

The question that remains is how the obscure author and the famous author will be propelled or set back by digital books, and how they will adjust or maintain their strategies in the wake of this technology, if at all. First, will improved e-readers really revolutionize how people acquire and read texts? Right now, the high-priced ($359) Kindle has only managed to attract the early-adaptors, but eventually as prices come down and new competitors enter the market, I cannot see the common book reader ignoring the increasingly obvious benefits of portability, storage and instant download. Just the idea of skimming a few pages every time I’m bored at the bus stop, downloading a new bestseller instead of hitting up the nearest Barnes & Noble, or busting out my reader on a plane instead of carrying a sack full of books gives me the hibbie-jibbies.

Thus, my thoughts are that the obscure or up-and-coming author will continue to embrace digital books and the new Kindle as a means to gain exposure despite the decreased margins per book sale. Similarly, the established writer will stand to gain volume through an increased following of previous non-readers, seldom readers, international readers and new young readers. Additionally if successful, both types will learn to draw substantially more revenue from conferences, motivational speeches, deal signings with periodicals and regular publications, popular blogs and a web presence, consulting businesses or perhaps even posts in academia; note Tom Wolfe, Salmon Rushdie, Dave Eggers, Peter Drucker, Malcolm Gladwell, etc. And as for those whose works grace mainly the airport stands or express lines at grocery stores, would we really hate to see them “fade into oblivion” anyways?

Ultimately, it’s the publishing houses (especially textbook publishers!) that should be worried most, not the writers. It’s these middlemen, whose margins are based on “the restriction of copying,” and who must eventually face the demands of the “Next Billion” Internet users that will increasingly seek their content in a digital, mobile format instead of analog or print. The other question that remains is how books will learn to compete directly with other textual media, like newspapers, periodicals, blogs and regular publications for digital readership.

Or this?: